Removing your SMS number from your Civilian Account will stop your Phone from receiving text messages. You may also send  a text message with the follow words STOP ALL, UNSUB, CANCEL END, QUIT to our SMS number 692578.

Below are Text Phrases currently supported when a text message is sent to the NY-Alert Test Messaging Gateway 692578:

HELP: Responds with: "This is the New York Alerts program. For support, please visit www.nyalert.gov . Txt STOP to stop receiving alerts. Msg&Data Rates May Apply."

INFO: Responds with: "This is the New York Alerts program. For support, please visit www.nyalert.gov . Txt STOP to stop receiving alerts. Msg&Data Rates May Apply."

ALERT: Responds with: "To Subscribe to the NY-Alerts program, visit https://users.nyalert.gov and click the "Enroll" button"

STOP: Removes this SMS Number, Responds with "You will no longer receive alerts from New York State Alerts. For more information, please visit http://www.nyalert.gov."

QUIT: Removes this SMS Number, Responds with "You will no longer receive alerts from New York State Alerts. For more information, please visit http://www.nyalert.gov."

END: Removes this SMS Number, Responds with "You will no longer receive alerts from New York State Alerts. For more information, please visit http://www.nyalert.gov."

CANCEL: Removes this SMS Number, Responds with "You will no longer receive alerts from New York State Alerts. For more information, please visit http://www.nyalert.gov."

UNSUBSCRIBE: Removes this SMS Number, Responds with "You will no longer receive alerts from New York State Alerts. For more information, please visit http://www.nyalert.gov."

UNSUB: Removes this SMS Number, Responds with "You will no longer receive alerts from New York State Alerts. For more information, please visit http://www.nyalert.gov."

STOP ALL: Removes this SMS Number, Responds with "You will no longer receive alerts from New York State Alerts. For more information, please visit http://www.nyalert.gov."

OK: As a response to a Verification Request, Activates the number and responds with " This number is now subscribed to receive texts from NY-Alert (www.nyalert.gov)"

YES: As a response to a Verification Request, Activates the number and responds with " This number is now subscribed to receive texts from NY-Alert (www.nyalert.gov)"

Y: As a response to a Verification Request, Activates the number and responds with " This number is now subscribed to receive texts from NY-Alert (www.nyalert.gov)"